Tell us the problem, not the program name.
Choose the situation that looks most like yours. We will guide you through the most relevant information, tools and official sources in a practical order, so you do not have to search the whole site.
What are you trying to sort out today?
Start with the closest match. You do not need to know whether the answer belongs to Child Protection, CRA, a school, Family Court or another service before you begin.
A child just moved in with me
Safety, paperwork, school, health, authority and the first week.
Start with First StepsChild Protection or GACP is involved
Work out the placement type, understand the process and prepare for meetings and decisions.
Follow this pathwayMoney or household costs are the problem
Move from the caregiving arrangement to benefits, CRA, housing, child care and other practical supports.
Follow this pathwayI am unsure what authority I have
Sort out consent, guardianship, court, documents, travel and longer-term planning.
Follow this pathwayI need to sort out school or health care
Start with the school handoff, health information, consent questions and additional-needs supports.
Follow this pathwayParent contact or family safety is difficult
Work through visits, boundaries, substance use, family violence and recovery without losing sight of the child.
Follow this pathwayThe child is struggling with trauma or behaviour
Build safety and predictability first, then work through grief, behaviour, sleep, school and mental-health needs.
Follow this pathwayI am raising a teenager or planning for 18
Move through teen life, online safety, school, work or training, benefits and the transition to adulthood.
Follow this pathwayI am exhausted and need support too
Reduce the immediate load, find practical and emotional support, set boundaries and make a backup plan.
Follow this pathwayA route through the information, not another pile of information.
1. Start with the situation
Choose the problem you are facing in ordinary language.
2. Follow the pages in order
Each route explains which existing guide to read first, what can wait, and where to branch if your situation is different.
3. Stop when you have your answer
You do not have to read the whole website. Save or print the pages and tools that apply to your family.
Still not sure where to start?
Tell us the practical issue you are trying to solve and Building GRAND-Families will help identify a reasonable starting point.
Use the Support NavigatorLooking for a service right now?
Use the quick-contact directory for Child Protection, mental health, legal help, GACP, family violence, school support and 211.
Open PEI: Who Do I Call?The full Resource Library is still there.
Guided Help is for people who want a route. The Resource Library is better when you already know the topic or program you want.
Did this help you find the next step?
One quick response helps us see whether these guided routes are actually making the site easier to use.