PEI: Who do I call?
When you already have enough to manage, finding the right number should not be another project.
Part of our First Steps resource series. See the main First Steps guide for the wider topic and related resources.
Contact information reviewed September 2026. Hours, eligibility and service locations can change. Use the linked official source when making plans.
Child safety and Child Protection
Child Protection Assessment Unit
1-877-341-3101
Local: 902-368-6657
If you know or have reasonable grounds to suspect that a child's safety or well-being is endangered, PEI law requires a report.
PEI Duty to ReportChild Protection after hours
1-800-341-6868
Local: 902-368-6868
Use the after-hours number when a child-protection concern cannot wait until the next business day.
When a child discloses abuseMental health, suicide and addiction
PEI Mental Health & Addictions
1-833-553-6983
Answered by trained mental-health professionals. The same line can connect callers with the Mobile Mental Health Response Service when in-person crisis care is appropriate.
Official PEI service informationSuicide Crisis Helpline
Call or text 9-8-8
Canada's national suicide-crisis service. If the person is in immediate life-threatening danger, call 9-1-1.
Youth suicide and self-harm guide811 Telehealth
8-1-1
Use 811 when you need health information or are unsure what to do about a health issue that is not a 9-1-1 emergency.
PEI health contactsFamily violence
PEI Family Violence Prevention Services / Anderson House
1-800-240-9894
Local: 902-892-0960
The crisis and support line is available whether or not the caller plans to enter shelter. Anderson House can provide safety planning, information, referrals, advocacy and emergency shelter for eligible clients and their children.
PEI Family Violence Prevention ServicesLegal questions
Community Legal Information PEI
1-800-240-9798
Local: 902-892-0853
Email: info@legalinfopei.ca
Plain-language legal information, legal navigation and lawyer referrals. The current Legal Info Line operates Monday through Thursday.
Community Legal Information PEIOffice of the Children's Lawyer
902-368-4842
A grandparent, relative or other caregiver can request a referral form for a qualifying complex, high-conflict family-court matter involving parenting time, contact or decision-making responsibility. The Office decides whether it will intervene. It does not handle Child Protection cases.
PEI Office of the Children's LawyerNot sure whether this is a court issue?
Start with the legal question you need answered rather than a court form. Our Family Court guide explains PEI navigation services and what documents to organize.
Going to Family Court in PEIGACP and Social Development
Department of Social Development and Seniors
1-866-594-3777
Local: 902-620-3777
Use the department's current GACP information for program rules and contact the assigned GACP or Child Protection Social Worker when a family already has a worker.
PEI GACP ProgramAdoption and Supported Adoption
PEI Adoption Services
902-368-6511
Email: adoption@gov.pe.ca
For public, private or relative adoption questions, and for grandparents, relatives or other caregivers asking whether the Supported Adoption Program or a post-adoption support agreement may apply.
PEI Adoption ServicesSchool and student wellbeing
PEI Student Well-being Program
902-368-5868
Email: swt@gov.pe.ca
Student Well-being Teams work in all Island public schools. A caregiver or student can approach a team member or school staff member directly, and self-referral is available.
PEI Student Well-being TeamsFood, housing, transportation, child care or another community need
211 PEI
Dial 2-1-1
Toll-free: 1-844-925-1257
211 Community Resource Navigators help Islanders find current community and government resources. Interpretation is available in more than 240 languages by phone.
211 PEI contact optionsBuilding GRAND-Families
Not sure which category fits?
info@grandfamiliesinc.com
Building GRAND-Families can help caregivers find a useful starting point, peer support, resources and current program information. We are not an emergency, legal or clinical service.
Contact Building GRAND-FamiliesPrint this page for the fridge or binder.
PEI Who Do I Call? Quick Reference
A condensed print sheet with the main numbers caregivers may need quickly.
Download quick referenceGrandfamily Care Binder
Organize emergency contacts, legal documents, health, school, benefits, family contact, important people, routines, GACP questions and transition planning.
Download care binderNeed more than a phone number?
Use the searchable library for detailed caregiver guides and current PEI, Canadian and community sources.
For a Mi'kmaq child or family, start with Mi'kmaq-led services where possible.
Mi'kmaq Confederacy of PEI / Family PRIDE
902-626-2882
Family support, prevention, respite, advocacy and other supports for eligible families in Abegweit and Lennox Island communities.
Jordan's Principle
1-855-572-4453
For eligible First Nations children with unmet health, social or educational needs.
Jordan's Principle Atlantic
1-833-652-0210
principedejordanatl-jordansprincipleatl@sac-isc.gc.ca
Abegweit & Lennox Island
Abegweit First Nation: 902-676-2353
Lennox Island First Nation: 902-831-2779
Lennox Island Health Centre: 902-831-2711
Use a Canadian service that handles the specific online harm.
Cybertip.ca
Canada's national tipline for online sexual exploitation of children. Report online sexual exploitation or call for information about next steps.
1-866-658-9022
Sextortion & grooming guideNeedHelpNow.ca
Canadian Centre for Child Protection support for youth under 18 when nude or sexualized images are being shared, threatened or posted.
Intimate-image first steps